Velocity Fitness & Health — Privacy Policy
Last updated: 17 June 2026
This Privacy Policy explains how Velocity Fitness and Health Pty Ltd (ABN 79 642 046 615) (“VelocityFitness & Health”, “we”, “us” or “our”) collects, uses, stores and discloses your personal informationwhen you use the Velocity Fitness & Health mobile application (the “App”). We are committed toprotecting your privacy and handling your personal information in accordance with the Privacy Act 1988(Cth) and the Australian Privacy Principles (APPs).
By creating an account or using the App, you agree to the collection and use of information inaccordance with this Privacy Policy.
1. INFORMATION WE COLLECT
Account information: When you register, we collect your name (display name), email address and thepassword you choose. Your password is handled by our authentication provider and is not stored by usin readable form.
Profile photo: If you choose to add one, we collect and store the profile photo (avatar) you upload. Yourdisplay name and profile photo are visible to other signed-in users of the App.
Fitness and activity data: Information you enter into the App, such as your logged lifts, training recordsand one-rep-max calculations.
Content you create: Posts, images and other content you submit to the community feed.
We do not use analytics, advertising or tracking tools, and we do not collect information about how youinteract with the App beyond the account, fitness and content data described above.
We do not knowingly collect more personal information than is reasonably necessary for the functionsof the App.
2. HOW WE USE YOUR INFORMATION
We use your personal information to:
- create and manage your account and authenticate you;
- provide the App’s core features, including workout tracking, progress history and the class timetableview;
- display and manage community feed content;
- respond to your enquiries and provide customer support;
- maintain the security and integrity of the App; and
- improve and develop our services.
3. THIRD-PARTY SERVICES
The App uses Google Firebase (provided by Google LLC) for authentication, database storage and filestorage. Information you provide is stored on Firebase infrastructure on our behalf. Google’s handling ofdata is governed by Google’s own privacy policy, available at https://policies.google.com/privacy.These providers may store data on servers located outside Australia.
We do not sell your personal information to third parties.
4. DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information:
- to service providers who help us operate the App (such as our hosting and authentication providers);
- where required or authorised by law; and
- to protect the rights, property or safety of Velocity Fitness & Health, our members or others.
5. DATA SECURITY
We take reasonable steps to protect your personal information from misuse, interference, loss andunauthorised access, modification or disclosure. Data transmitted between the App and our servers isencrypted in transit, and access to stored data is restricted. Information held on your device (such asyour saved lift records and sign-in session) is kept in encrypted local storage. However, no method ofelectronic storage or transmission is completely secure.
6. DATA RETENTION
We retain your personal information for as long as your account is active or as needed to provide youwith the App. You may request deletion of your account and associated personal information at anytime by contacting us (see Section 9).
7. CHILDREN’S PRIVACY
The App is not intended for children under the age of 16. We do not knowingly collect personalinformation from children under 16. If you believe a child has provided us with personal information,please contact us so we can remove it.
8. YOUR PRIVACY RIGHTS
Under the Australian Privacy Principles, you have the right to:
- request access to the personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of your account and personal information; and
- make a complaint about how we have handled your personal information.
To exercise these rights, contact us using the details below. If you are not satisfied with our response,you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
9. CONTACT US
If you have any questions about this Privacy Policy or how we handle your personal information, pleasecontact us:
Velocity Fitness & Health
Phone: +61 421 463 460
Email: capalaba@velocityfitnessandhealth.com
Website: velocityfitnessandhealth.com
Our locations:
VFH Capalaba — 5/71 Redland Bay Road, Capalaba QLD 4157 —capalaba@velocityfitnessandhealth.com — 0411 703 727
VFH Wynnum — 119 Bay Terrace, Wynnum QLD 4178 — wynnum@velocityfitnessandhealth.com —0408 808 942
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted within the App with anupdated “Last updated” date. Your continued use of the App after changes are posted constitutes youracceptance of the revised policy.